-------------- Food / Drink --------------
66% of the respondent have used the food delivery services
Reluctance to go outside (e.g bad weather) and time efficiency are the main reasons to use the service
KFC & Pizza Hut are the two most popular stores used for delivery service
For portal, Foody (Delivery Now) and Grab food are the most popular services
Satisfaction comes from order easiness, food quality and drivers’ attitude, while minimum order for free delivery becomes the hardle
Number of respondents: 615
From 18 - 39 year old, HCM/Hanoi
Conducted on June, 2018
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