-------------- Food / Drink --------------

Food delivery service usage in Vietnam

The food delivery service are with higher demand, as we have more chain stores around, as well as some big portal food deliery service increase its presence

Food delivery service usage in Vietnam
Food delivery service usage in Vietnam

66% of the respondent have used the food delivery services

Reluctance to go outside (e.g bad weather) and time efficiency are the main reasons to use the service

KFC & Pizza Hut are the two most popular stores used for delivery service

For portal, Foody (Delivery Now) and Grab food are the most popular services

Satisfaction comes from order easiness, food quality and drivers’ attitude, while minimum order for free delivery becomes the hardle

Number of respondents: 615

From 18 - 39 year old, HCM/Hanoi 

Conducted on June, 2018 

Q&Me Vietnam Market Research

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