- FIELD MANAGEMENT TOOL
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Evaluate the knowledge, staff attitude as well as the facilities of the key dealers by our mystery shoppers. Our team also continue communicating the dealers to evaluate their post visit attitude.
Find out how your shoppers may feel at your shops. Our experienced mystery shoppers evaluate the shopping experience of your shop against your competitors.
Staff knowlede is one of the key when proposing the premium financial services to the high end customers. Our shopper with the solid financial knowledge will evaluate the knowledge and sales talk of your staff.
Contact us to share your objective and things that you would like to evaluate to our professional team.
Our team proposes the questionnaire based on the rich databased of our use cases, to fix the scenario of how our shopper will behave at your shops.
Our mystery shopper team conduct the evaluations at your target shops after the briefing. The data collection status is shared with the client on the timely manner.
The full report that includes the strength, weakness as well as the recommended action will be presented to your management team.