Q&Me NPS^® IS THE SIMPLEST AND FASTEST WAY TO MEASURE CUSTOMER HAPPINESS

FREE TRIAL

Do you utilise customer feedback for your service improvement? Q&Me NPS^® service let you hear customer feedback easily to improve your service quality.

HOW DOES IT WORK

“How much do you recommend your product/service to your friends?” This magic question is everything about the service. Your customer receives a single email to rate your product or services and comment their opinions. Their feedback is shown to you with 100% transparency.

DESIGN SURVEY

Create and send fully-customised survey with easy template via email, web link or QR code.

Best Vietnam Market Research for Your Business | Q&Me

RECEIVE FEEDBACK

Customer receives a simple question to rate your product or service.

ANALYZE FEEDBACKS

Feedbacks are in front of you to review.

HOW DO YOU ANALYZE THE FEEDBACK

You do not need the special skills to analyze the feedback. Our superb tool visualises the voice of customers easily.

The questions are fully customisable to meet your needs. You could add more questions to understand your customers better.

WHERE THE SERVICE BENEFIT?

We will help you all those who care customer happiness.

RESTAURANT / CAFE

Customer happiness at each stores are nothing put transparent with collecting feedback easily.

Our tool helps you collect voices from your customers that you do not see.

CUSTOMER SERVICES

Does your staff treat your customers well? Make customer loyalty visible.

RETAIL

Utilise your membership list to know customer happiness for improvement.

WHAT IS NPS?

The Net Promoter Score is the measure customer loyalty. It categories customer happiness into three categories: Promoters, Passives and Detractors. NPS score is calculated by the ratio of Promoters and Detractors.

HOW MUCH IS IT?

If you are interested, try our free trial of 30 days.

FREE TRIAL

About Q&Me Vietnam market research service

Q&Me stands at the forefront of market research in Vietnam, catering to a diverse clientele across various industries. We distinguish ourselves by offering insightful business guidance through agile and cost-effective research solutions, all underpinned by a team of seasoned researchers and robust operational frameworks.

Q&Me NPS^® IS THE SIMPLEST AND FASTEST WAY TO MEASURE CUSTOMER HAPPINESS

Do you utilise customer feedback for your service improvement? Q&Me NPS^® service let you hear customer feedback easily to improve your service quality.

HOW DOES IT WORK

“How much do you recommend your product/service to your friends?” This magic question is everything about the service. Your customer receives a single email to rate your product or services and comment their opinions. Their feedback is shown to you with 100% transparency.

HOW DO YOU ANALYZE THE FEEDBACK

You do not need the special skills to analyze the feedback. Our superb tool visualises the voice of customers easily.

WHERE THE SERVICE BENEFIT?

We will help you all those who care customer happiness.

WHAT IS NPS?

HOW MUCH IS IT?

About Q&Me Vietnam market research service

Get all our latest market findings in our newsletter

Get all our latest market findings in our newsletter

Q&Me NPS® IS THE SIMPLEST AND FASTEST WAY TO MEASURE CUSTOMER HAPPINESS

Do you utilise customer feedback for your service improvement? Q&Me NPS® service let you hear customer feedback easily to improve your service quality.

HOW DOES IT WORK

“How much do you recommend your product/service to your friends?” This magic question is everything about the service. Your customer receives a single email to rate your product or services and comment their opinions. Their feedback is shown to you with 100% transparency.

HOW DO YOU ANALYZE THE FEEDBACK

You do not need the special skills to analyze the feedback. Our superb tool visualises the voice of customers easily.

WHERE THE SERVICE BENEFIT?

We will help you all those who care customer happiness.

WHAT IS NPS?

HOW MUCH IS IT?

About Q&Me Vietnam market research service

Get all our latest market findings in our newsletter

Get all our latest market findings in our newsletter

Q&Me NPS^® IS THE SIMPLEST AND FASTEST WAY TO MEASURE CUSTOMER HAPPINESS

Do you utilise customer feedback for your service improvement? Q&Me NPS^® service let you hear customer feedback easily to improve your service quality.