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Mobile payment usage and satisfaction in HCM and Hanoi

Analysis on mobile payment and credit card / debit card usage in HCM and Hanoi

Mobile payment usage and satisfaction in HCM and Hanoi
Mobile payment usage and satisfaction in HCM and Hanoi

Mobile payment is used by 91% of the respondents, while cards (credit / debit) is used by 1/3 of the respondents in HCM and Hanoi

Mobile payment is penetrated well regardless of the age. Card (credit / debit card) is mainly used among 25-44 years old.

Bank account is owned by 91% of the respondents in HCM and Hanoi. The usage ratio is lower among 18-24 years old.

Mobile payment is popular because of its convenience, speed and easiness to track expenses

On the other hand, there are concerns over the security, system stability as to the mobile payment

300 Vietnamese male and female 18-55 in HCM and Hanoi

Q&Me Vietnam Market Research

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