-------------- Food / Drink --------------
Food delivery users are 34% of the entire population. The regular users are 8% of the entire one.
Most frequent times are weekday lunch, dinner and weekend dinner.
Users usually have delivery service with family & friends.
Popular Dishes: Fried Chicken and Italian & Pizza.
Popular restaurant is KFC, followed by Pizza Hut.
Ways to Find: Web Search & Already Known Stores.
Way to Order: Phone calling is the most common
jaPoints to be Improved: “shorter delivery time” “safer and better food quality” “cheaper as no usage of space” “more food menu”.
Desired Delivery Service: “Midnight Delivery” & “Special Dishes (Birthday etc)”.
Survey about Food Delivery Eating Behaviors in Vietnam
Number of respondents: 476
Male and female from 18 – 39. Location: Ho Chi Minh City
Survey conducted on April, 2016
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