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For most owners, VinFast is their first car, though some VF3 owners have purchased it as their second vehicle.
VF3 and VF5 owners generally have lower incomes compared to other VinFast car owners.
Personal commuting and leisure are the top two purposes. VF3 is less commonly used for family transportation, likely due to its compact size.
Interest in VinFast cars increased as people saw others driving them. The brand benefits from strong word-of-mouth recommendations from friends and relatives, as well as a positive reputation.
The proportion of those who considered only VinFast is higher among VF3 and VF5 owners. For those who compared brands before purchasing, Korean brands like Kia and Hyundai were the main alternatives.
Low running costs are the main reason for selecting VinFast. Performance, which is typically a key factor for choosing regular models, is rated lower.
VinFast owners have shown strong interest in EVs from the start, driven by their advanced technology and affordable running costs.
Owners report high satisfaction with driving comfort and running costs but lower satisfaction with charging locations and charging times.
The VinFast app is used for monitoring vehicle status, locating charging stations, and participating in community events.
153 VinFast owners who have purchased the model in last 18 month in HCM and Hanoi